Customer Service is Essential for us
Our customers come back time and time again..
Shipping times take 4-5 working days to Europe, 7-10 working days to USA.
We only ship to Europe and USA. We do not ship to the UK, Canada or Australia due to custom laws
Your order will be sent from a secure location In Europe.
Your parcel will be posted out same or next working day and a tracking number is provided for every order free of charge.
We will send your tracking number to the email address provided on the order page. If you have not been provided with a tracking number a full refund will be given.
This is always done within 48 Hours of reciving the item
We only accept credit or debit card, no western union or PayPal
Sometimes it takes up to 5 working days for the payment to show on your bank statement/online banking.
For us we see the payment instantly so if you are worried. Please email us or use the contact form.
Yes of course the package will be packaged well and look discreet.
Yes we do please email us at the contact us page with your enquiry and we can offer you discounts
We will automatically resend your order free of charge.
Please place a small order to try us out, you have a guarantee by using your credit card to pay that if your order does not arrive you can claim back your money.