Customer Service is Essential for us

Our customers come back time and time again..

Shipping Times

Shipping times take 4-5 working days to Europe, 7-10 working days to USA.

Shipping Locations

We only ship to Europe and USA. We do not ship to the UK, Canada or Australia due to custom laws

Where is my order sent from?

Your order will be sent from a secure location In Europe.

Tracking

Your parcel will be posted out same or next working day and a tracking number is provided for every order free of charge.

We will send your tracking number to the email address provided on the order page. If you have not been provided with a tracking number a full refund will be given.

This is always done within 48 Hours of reciving the item

Payment Methods

We only accept credit or debit card, no western union or PayPal

The payment is not on my statement

Sometimes it takes up to 5 working days for the payment to show on your bank statement/online banking.

For us we see the payment instantly so if you are worried. Please email us or use the contact form. 

Packaging

Yes of course the package will be packaged well and look discreet.

Do you offer bulk buys?

Yes we do please email us at the contact us page with your enquiry and we can offer you discounts

What happens if I lose my order at customs?

We will automatically resend your order free of charge.

How do I know this site is not a scam?

Please place a small order to try us out, you have a guarantee by using your credit card to pay that if your order does not arrive you can claim back your money.